Embroidery Process - How to Order
Hi! Welcome to Vienna Stitchworks!
I hope you enjoy viewing and customizing all your embroidery dreams. I'm here to help you along the way if you have any questions!
Step 1: To place an order, navigate to the product page. Select the quantity and fill in the comment boxes (Step 2, 3, 4 below)
Step 2: Enter the Embroidery Text in the comment box, when available.
Step 2: Choose the font. The font options are available under the main menu and you will indicate this choice on the product page, when available.
Step 3: Choose the thread color. Thread color options are available under the main menu and you will indicate this choice on the product page, when available.
Please Note: Not all products have Text, Font or Thread Color options. Some products are sold as is and not customizable. If you see a product that can't be customized, but you wish to order the concept of the product with different details - please submit a Custom Embroidery Order. From there I will work with you to create the product you desire.
Step 4: Add the item to your cart and check out!
Typical turn around time is about 2-3 weeks. If an item is needed before two weeks, please email me at viennastitchworks@gmail.com. There will be a rush fee for any items needed sooner than two weeks.
Company Logos: There are additional steps in stitching logos onto products. This typically involves digitizing the chosen design, which translates the logo into a format that embroidery machines can read. The digitization process is critical, as it determines the stitch type, density, and path of the embroidery. If you need a Logo stitched, please submit a Custom Embroidery Order and I will reach out to you.